Each product page includes a Size Guide link plus the model’s height, size worn, and fit notes.

Since we work with several different vendors and manufacturers, sizing can vary from style to style — so be sure to check the fit notes for each item before ordering or contact us for specific measurement requests.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund/store credit following our return policy.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

We accept returns for regular priced items within 14 days of the order delivery date for refund. Items must be unworn, unwashed, and have original tags attached. Sale items are final sale.

Items discounted 30% or more areFinal Sale. Read our full return policy here : JO+CO Return Policy

Click here to login to your account & start your return →My Account

Yes, as long as the item is a regular priced item. You will need to reach out to us hello@shopjoandco.com with your order number, the size/color you want are wanting to get, and we will process it manually.

Once your return is scanned by the carrier, we will release the exchange items to be shipped. If you need a different size urgently, please place a new order and return the original item. This ensures your size doesn’t sell out while your return is on the way.