It depends on where you are. Orders processed here will take 5-8 business days to arrive after they've been processed. Overseas deliveries can take anywhere from 7-20 days. Delivery details will be provided in your confirmation email.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of ourShipping Policy.

Yes, we offer free shipping for all domestic orders over $100 pre-tax and shipping. Check the cart to see the current deal on free shipping..

We currently ship with USPS and UPS for all of our packages. Orders with expedited shipping will typically get priority in shipping over other orders and typically take 1-2 business days to be processed and shipped. You will receive an email with tracking info once your order has been shipped.

We're here to assist you the best we can for any lost, damaged in transit, or stolen packages; however, once we pass the package onto the carrier we are not responsible for delivery issues.

If your package shows up damaged upon delivery, please take clear photos of the package condition (prior to opening the package) and any damaged items inside. This provides essential proof for any claims we or you may make with the carrier.

For any packages you believe have been lost or stolen, we advise taking the following steps before contacting us:

1. Reach Out to Your Local Carrier: Often, they have more detailed information on your package's location or its delivery status. In many cases, packages marked as "delivered" might still be in transit or held at a local post office.
2. Wait a Few Days: Sometimes, packages are marked as "delivered" prematurely. It's a good idea to wait a few days as packages can still arrive after this status update.
3. Official Carrier Response: If, after speaking with your local carrier, they confirm that they cannot locate your package, this is the point at which you should reach out to us. It's beneficial for us if you can provide any official communication or proof that you've liaised with the carrier about the issue, as this helps expedite the claims process.

Claims must be made no sooner than 5 days after the "delivery date" but no longer than 15 days. For packages presumed "lost" (status isn't "delivered" and there have been no updates on movement), claims should be made after 7 days and within 30 days from the last scanned update by the carrier.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Servicehereor Privacy Statementhere.

We accept payments from major credit card companies like Visa, Mastercard, and American Express. We also offer payments through Amazon Pay, Paypal, Apple Pay, and more.

You can also take advantage of flexible payment plans using ShopPay by Affirm.

We truly appreciate your business and understand how sometimes plans change. However, once an order is placed and the payment is processed, it's immediately set into motion in our system. This quick action means that costs and fees are instantaneously incurred on our end.

Regrettably, due to this fast turnaround time, we're unable to cancel or alter orders once they've been placed. We apologize for any inconvenience and appreciate your understanding.

At JO+CO, we are committed to delivering quality. While we conduct meticulous inspections, especially with returned items that undergo a thorough review process, occasionally an oversight may occur.

If you believe you've received a damaged or defective item, please reach out to us within 3 business days of receipt. Kindly provide your Name, Order #, a photo of the damage, and a photo showing the original tags still attached. We genuinely apologize for any inconvenience and promise to promptly address and rectify such situations.

We offer store credit within 30 days of shipment or exchanges within 14 days of shipment for items in their original, unaltered condition.

The product must be undamaged with no signs of wear & free from any stains and scents, to be eligible for full credit.

For detailed information and assistance, please visit our full return policy or contact us at hello@shopjoandco.com.

You can start your return request by clicking here. All items in the return must adhere to our FULL return policy and be received in original, unused condition with all original packaging.

Items including jewelry, hosiery, and specific accessories (like hats, belts, scarves, and bodysuits) are non-returnable due to hygiene reasons and are considered final sale.

Any product marked "Final Sale" in its description or title is also ineligible for return.

Additionally, no returns or exchanges are accepted for sale items or those discounted by 30% or more.

Any and all items outside the 30 day return policy are non-returnable and can't be exchanged.

If you didn't receive your credit, it is due to your return being sent back outside the requested window.

Items must be scanned by the carrier within 30 days of your shipment date otherwise your return will not be accepted and your items will be donated.

We understand the anticipation that comes with waiting for a credit. At JO+CO, we strive to process returns within 3-5 business days from the moment they arrive at our warehouse.

However, during particularly busy periods, especially when our shipping team faces high order volumes, processing can occasionally extend to 14-16 business days.

We genuinely appreciate your patience and understanding during these times. If you have concerns about any delays, please don't hesitate to reach out to our customer care team. We're here to help and provide clarity.